Audio quality

Forum for discussions on the MoTeC V2 Camera system

Audio quality

Postby David l on Mon May 21, 2018 5:36 pm

Hi
I have two V2 cameras and the audio quality is not good, is there any updates or patches available?

Dave
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Re: Audio quality

Postby David Ferguson on Tue May 22, 2018 8:23 am

Is the problem wind noise, audio level (too quiet, or too loud/distorted), or something else? Can you post a sample video somewhere (vimeo, youtube, dropbox, google drive, etc) that demonstrates the problem.
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Re: Audio quality

Postby David l on Wed May 23, 2018 10:56 pm

Hi
The original issue was low volume , they got sent back to check cameras, now they are still low volume and lots more wind noise?

David
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Re: Audio quality

Postby adrian on Thu May 24, 2018 12:39 pm

Hi David,

Are you able to send me a video showing the issue? Other than the video files there are 3 files created on the SD card by the camera, a log file, a version file and a parameter file. Can you send them to me too please.

You can send these to support@motec.com.au You will need to use a cloud/transfer service such as dropbox or wetransfer to send the video.

Adrian
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